Weekly tips to improve accessibility. Thank you for joining us on this journey.
Tip of the Week:
Keep a Pen and Paper Handy
A number of years ago, a woman ran into my car while I was sitting at a red light. Once we pulled over, she refused to get out of her car so I pointed and gave the OK sign with a look of questioning. She still refused to speak with me and to speak with the police officer when he arrived.
After talking to her, the police officer went to his car and pulled out a pen and paper. On it he wrote, "Are you OK?" and showed it to me. I nodded. Then he wrote, "What happened?" and I explained. After a few minutes he said "You aren't deaf are you?" While awkward at the time, what impresses me now is that the officer was prepared with a strategy to communicate with someone who was deaf or unable to communicate verbally.
If you run an organization that involves face-to-face communication, you and anyone interacting with others should be prepared as well. While cell phones can work in a pinch, they are often awkward to hand back and forth. This is a very simple step that will help with short, unexpected communication. For longer or complex communication, set up remote or in person sign language interpreting.
5 minutes or less
Individuals who are deaf or have difficulty communicating verbally
You are always prepared to share a phone number, email, web address or other information with someone.
Place a pen and paper at strategic places such as the front desk, service counter or your vehicle.
Talk with anyone in your organization who communicates in-person with the public. Let them know why the pen and paper is there so they know to get it if needed.
The center of this tactile, directional lock moves in different directions.
The combination is a series of 4 movements such as left, right, up, down.
It can be used by almost anyone, regardless of disability.
News and Resources
Unexpected accessibility tips This blog article presents creative ways to test online accessibility that tie in with the real world such as testing on a train, testing with a projector, and testing with a mobile phone held at arm's length.